Return Policy

Please inspect your order as soon as you receive it.  If you receive an incorrect item, please contact us within 7 days so we can send you the correct item.  We will not address any claims of errors reported after 30 days. 

Due to our upcoming store closure, ALL SALES ARE FINAL.

Refunds
If it has been determined your order is eligible for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 days depending on your financial institution. 

Late or missing refunds
If you haven’t received a refund yet, first check your bank account or PayPal account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
support@arcticbuffalo.com.